Metropolitan Medical Centre LTD – Terms and Conditions

1. Introduction

Welcome to Metropolitan Medical Centre LTD (referred to as “Company,” “we,” “us,” or “our”). By accessing or using our medical services, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services.

2. Services

Metropolitan Medical Centre LTD provides medical services including but not limited to consultations, diagnostic tests, treatments, and therapies. These services are subject to the availability of medical professionals, facilities, and equipment.

3. Appointment Scheduling

Appointments can be scheduled by contacting us at the provided contact numbers. We strive to accommodate your preferred dates and times, but availability may vary.

4. Billing and Payments

• All bill-related inquiries can be made at the contact number: 01977-237035.
• Payment for services rendered must be settled promptly according to the terms agreed upon.
• In case of insurance claims, the patient is responsible for providing accurate and complete information to facilitate the claims process.

5. Privacy and Confidentiality

We are committed to safeguarding your personal and medical information. Your data will be handled in accordance with our Privacy Policy.

6. Medical Advice

• The medical advice and information provided by our professionals are based on their expertise and knowledge.
• It is important to consult with a qualified healthcare provider before making any decisions based on the advice received from our medical professionals.

7. Code of Conduct

Patients and visitors are expected to behave respectfully towards our staff, fellow patients, and the facilities. Any disruptive or inappropriate behavior may result in denial of services.

8. Communication

• You may contact us via email at mmcl_nc@yahoo.com or mmel.corporate@gmail.com for inquiries, feedback, or information.
• Communication via email is not considered secure for transmitting sensitive medical information.

9. Limitation of Liability

• The Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services.
• We do not guarantee the accuracy, completeness, or reliability of any information or content provided.

10. Termination

We reserve the right to terminate or suspend services to any individual or entity for reasons including but not limited to violations of these terms, disruptive behavior, or failure to make payments.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh.

12. Modifications

We may update or modify these Terms and Conditions from time to time. Any changes will be effective upon posting on our website or notifying you directly.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please feel free to contact us using the provided contact information.

Last updated: 11 August 2023