Metropolitan Medical Centre LTD – Privacy Policy
1. Introduction
This Privacy Policy outlines how Metropolitan Medical Centre LTD (referred to as “Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you use our website and services. Your privacy is of utmost importance to us. By accessing or using our website, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact details (such as phone number, email address), date of birth, and other relevant demographic information.
- Medical Information: Health records, medical history, test results, treatment information, and other relevant medical data.
- Usage Information: IP address, browser type, operating system, pages visited, and actions taken on our website.
3. How We Use Your Information
We may use your information for the following purposes:
- Providing Medical Services: To schedule appointments, deliver medical services, and communicate with you about your healthcare needs.
- Billing and Payment: To process payments, handle insurance claims, and maintain billing records.
- Communication: To respond to your inquiries, provide updates, and send relevant information.
- Improving Services: To enhance our website, services, and overall user experience.
- Legal Obligations: To comply with legal and regulatory requirements.
4. Data Sharing and Disclosure
We may share your information with:
- Medical Professionals: Your information may be accessed by our authorized medical staff to provide you with appropriate healthcare services.
- Third-Party Service Providers: We may engage external partners to assist with services such as billing, IT support, and analytics.
- Legal Authorities: We may disclose information if required by law, court order, or government agency.
5. Data Security
We implement appropriate security measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction.
6. Your Choices
- You have the right to access, correct, or delete your personal information.
- You may choose to opt out of receiving promotional communications.
- Note that certain information may be necessary to provide medical services, and opting out may impact your ability to receive such services.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to collect usage information and enhance your browsing experience. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of significant changes through our website or other means.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us using the provided contact information.
Last updated: 11 August 2023